Your Upholstery Questions, Answered

Explore answers to common questions about our services, process, and how we help bring your home to life.

FAQ

Frequently Asked Questions

From fabric selection to furniture delivery, here’s everything you need to know about working with Long Wharf.

  • How do I start a project with Long Wharf Upholstery?

    Starting a project with us is simple and tailored to your needs. You can stop by our Sag Harbor showroom during business hours or contact us to schedule a personalized consultation. We’ll begin by discussing your goals—whether it’s reupholstering a single chair, or refreshing multiple pieces throughout your home. Bringing photos or physical samples is helpful, especially when evaluating existing furniture or comparing fabrics. During the consultation, we’ll review fabric options, explain the upholstery process, and provide estimated timelines. If you need assistance transporting larger furniture pieces, we can also discuss pickup services. Once we understand the scope of your project, we’ll provide a clear estimate and outline the next steps. Whether you’re updating a year-round residence or a seasonal Hamptons home, our goal is to make the process smooth, straightforward, and personalized to your needs.

  • Do I need to use your fabric, or can I bring my own?

    You’re welcome to bring your own fabric, and we’re happy to evaluate its suitability for your project. Many clients also choose from our curated in-store fabric collection, which includes high-quality materials in a wide range of textures, colors, and performance levels. Selecting from our collection helps ensure the material is appropriate for upholstery, slipcovers, or cushions, while also helping streamline the production process. If you provide your own fabric, we’ll review factors such as durability, width, shrinkage potential, and cleanability before approving it for use. We also offer fabric samples so you can compare options within your home and lighting conditions. No matter which route you choose, we’ll help confirm that the material fits both your practical needs and the overall look of your space.

  • What types of furniture or items do you reupholster?

    We reupholster a wide variety of furniture and soft furnishings, including sofas, loveseats, armchairs, dining chairs, ottomans, benches, and headboards. We also work on smaller items such as cushions and throw pillows, along with custom window seat pads, bolsters, and other fabric-based furnishings. In addition to upholstery services, we create custom slipcovers, and valances tailored to your furniture and room dimensions. If you’re unsure whether your piece is a good candidate for reupholstery, you’re welcome to bring in photos or measurements for evaluation. We regularly help clients restore heirloom furniture, refresh seasonal homes, and update existing furnishings with new materials and finishes. Every project receives careful attention to detail, whether it’s a single cushion or an entire room of furniture.

  • Can I get an estimate before committing to a project?

    Yes, we provide estimates so you can make informed decisions before moving forward with a project. The process typically begins with a consultation at our Sag Harbor showroom or by reviewing photos and dimensions of your furniture. We’ll discuss the condition of the piece, the type of service needed, and any material preferences you may have. Once we understand the project scope, we’ll provide a pricing estimate based on the labor, materials, and overall complexity involved. Final pricing may vary depending on fabric selection, foam replacement, repairs, or additional customization details. If you’re supplying your own fabric, we’ll also confirm yardage and material suitability before finalizing the estimate. Our goal is to provide clear, transparent pricing so you can move forward comfortably and confidently.

  • Do you offer delivery or pickup services?

    Yes, we offer pickup and delivery services for clients throughout Sag Harbor and the surrounding East End areas. We understand that transporting furniture can be challenging, especially for larger or delicate pieces.


    Let us know if you’ll need assistance, and we’ll coordinate convenient pickup and delivery based on your schedule. Each item is handled with care to ensure it arrives safely and ready for production or return.


    If you're unable to visit the studio, we can also coordinate fabric drop-offs or on-site evaluations, depending on your location and project needs. Whether it’s a single piece or part of a larger project, our goal is to make the process smooth and efficient from start to finish.

Still have questions? We’re here to help—stop by our Sag Harbor shop, call, or message us anytime for personalized support.